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Terms & Conditions

1. All our parts are guaranteed for 180 days providing the security label has not been removed or damaged.

2. Until payment is received in full, SKP Repair reserves the right to withhold your console. If after 6 weeks of repairing your console payment has still not been received, SKP Repair are authorised to dispose of the console (or do with it as they see fit) in order to redeem losses.

3. Repaired consoles are guaranteed against the original fault only. SKP Repair cannot take responsibility for unrelated faults on the same console.

4. If a repeat fault is found whilst still under warranty, the console will be repaired without any additional charge for parts, however there will be a labour charge of £20. SKP Repair reserve the right to charge postage and packing on consoles repaired under warranty.

5. SKP Repair labour charges are NON-REFUNDABLE.

6. Warranty repairs will not be undertaken unless your item is accompanied by the original written receipt.

7. Upon sending your console you are agreeing to pay the cost of repair plus postage and packing.

8. SKP Repair reserve the right to charge £20 bench time and the return postage charge (£5) on all open jobs.

9. Consoles must be sent by Recorded or Special Delivery (or any other courier service which can be traced and give you proof of postage).

10. Consoles lost,damaged in the post are not the responsibility of SKP Repair.

11. SKP Repair cannot guarantee the return of any games, power supplies, accessories or the original packaging bundled with your console.

12. SKP Repair will have no liability for loss or recovery of data, programs or loss of use of system(s) arising out of the services or any act or omission. Any information provided to SKP Repair will be held in accordance with the national data protection laws where applicable.

13. SKP Repair are an independent corporate entity and are in no way affiliated with Sony Computer Entertainment, Microsoft or Nintendo, therefore we do not carry out warranty work for any of the aforementioned companies.

BY SENDING US YOUR CONSOLE YOU ARE AGREEING TO THESE TERMS AND CONDITIONS.